Privacy Policy

Welcome to Soltina Compounds. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

By using our website, you agree to the terms outlined in this Privacy Policy.

Information We Collect

When you interact with Soltina Compounds, we may collect the following information:

Full name
Email address
Phone number (if provided)
Shipping and billing address
Order history and transaction details
Technical data (IP address, browser type, device information)

We collect only the information necessary to process orders, improve user experience, and provide customer support.

How We Use Your Information

We use your personal information for the following purposes:

To process and fulfill your orders
To send order confirmations and shipping updates
To provide customer support and assistance
To improve website performance and user experience
To comply with legal and regulatory obligations

We do not use your data for any unrelated or unauthorized purposes.

Data Protection & Security

We take data security seriously. Your personal information is stored securely and protected against unauthorized access, alteration, disclosure, or destruction.

We use secure third-party payment gateways for transactions. We do not store your credit or debit card details on our servers.

Sharing of Information

We respect your privacy and do not sell, trade, or rent your personal data.

However, we may share limited information with trusted third parties only when necessary, such as:

Shipping and delivery partners
Payment processing providers
Legal or regulatory authorities (if required by law)

Cookies Policy

Our website may use cookies to enhance your browsing experience. Cookies help us:

Remember user preferences
Analyze website traffic
Improve website functionality

You can disable cookies in your browser settings, but some features of the website may not function properly.

Data Retention

We retain your personal information only for as long as necessary to:

Complete transactions
Provide customer support
Comply with legal requirements

After this period, your data may be securely deleted or anonymized.

Age Restriction

Our website is intended for users 18 years and older. We do not knowingly collect personal data from minors. If we become aware of such data, it will be deleted immediately.

Your Rights

Depending on your location, you may have the right to:

Access your personal data
Request corrections or updates
Request deletion of your data
Withdraw consent where applicable

To exercise these rights, please contact us through our official support channel.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact our support team via the website contact page.